Claims Support Clerk

• 16456 Airport Circle, Aurora,
• 66 York Street, 3rd Floor, Jersey City,

Responsible for providing administrative support to the Shared Services Claims Settlement and Administration teams, by opening claims, file creation, file locating, item entry, spreadsheet, preparation, and copying and fielding calls (internal and external customers) to facilitate prompt and accurage claims handling:

1. Initiates the process on mailed/faxed/emailed claim forms from customers. Complete data entry of items listed on claim form into the Claims data base and via spreadsheet.
2. Upload, copy and distributes claim documents per standards set into place.
3. Answers phone calls that are directed to the support area in a professional and courteous manner.
4. Request checks for claim settlements and type letters detailing the settlement amount.
5. Assists with Administrative team functions as department needs dictate for coverage when staff is out of the office and department work volume allows.

Ability to communicate well with internal customers and work through negative and high pressure situations.

One to two years of office experience is required. 

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet