Global Household Goods Coordinator - EMEA

Graebel is one of the world’s leading companies providing employee and commercial relocation services, serving the industry leaders of the Fortune 500 and Global 100 in 165 countries.

Graebel’s three core businesses – Relocation Solutions, Move Management, and Commercial Relocation Services – provide efficient, fully integrated solutions that make it easy for companies to relocate their talent and facilities around the world quickly to improve business performance, lower costs and to grow in existing and new markets.

As our client base is increasing, we are looking for new members to join our Prague based team for the full-time position of Project Coordinator for Global Household Goods dept.
The position will involve coordinating household goods relocations of employees of our corporate clients and managing every aspect of the transfer, i.e. customer service, planning, logistics, vendor and financial management, with an emphasis on first class customer service and communication.

Responsibilities:

• Serves as the main point of contact for the customer throughout the move.
• Provides the customer with a comprehensive plan based on specific customer needs
• Identifies qualified third party vendors when additional services are required
• Responsible for the coordination and monitoring of the entire move, including managing services from third party vendors as well as financials
• Procurement and processing all required documents and paperwork domestically and internationally to ensure compliance with regulations

• Proven experience in customer service and process management is a must
• Advanced English communication and teamwork skills and readiness to work in ever-changing, multicultural environment
• Logistics/forwarding experience would be advantageous
• Flexibility, initiative, ability to work under stress and meet targets, open mind, ‘international feeling’, project managing skills, initiative, analytical thinking, fast learner.
• Fluency in English (verbal and written) essential. Second language is an advantage.
• Czech language is not required
• Education: bachelor degree preferred
• Eligible to legally work in Prague

We offer: The successful candidates will work in central Prague within attractive surroundings, receive a competitive salary with benefits, in an international environment.They will also learn about the industry through our intensive training program and will have the opportunity to work with many of our prestigious clients.