Receptionist

Company Location Name

Grass Valley Surgery Center (12003)

Job Location

Grass Valley, California

Tracking Code

69736-147

Position Type

PRN

Receptionist PRN

Job Summary:

Under the direction of the Business Office Manager, this position is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Duties and Responsibilities:

· Sets priorities and organizes work

· Schedules patient procedures to ensure efficient and accurate processing of information..

· Coordinates with anesthesia groups to confirm scheduling for coverage.

· Accurately uses procedure codes to ensure proper billing.

· Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.

· Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.

· Communicates changes to schedule to appropriate staff

· Ensures all required fields in Advantx are completed

· Works closely with OR director to avoid equipment or supply conflicts.

· Alerts administration when new doctors or procedures are scheduled.

· Cross trains with other areas.

· Other duties as assigned.

· Completes consents and ensures accuracy before submitting to the chart builder.

· Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Pay Range: Min: $ 23 - 28/hour- depending on experience

Required Skills

Minimum 2-4 years of hospital or medical office experience required
Must be able to communicate verbally and non-verbally in a professional way
Ability to use time wisely in preparing work area to meet high-paced demand
Show a genuine desire to work and improve the hospital as a whole
Professional appearance
Strong medical terminology
Must demonstrate excellent phone etiquette and exceptional customer service skills.

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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